FREE U.K SHIPPING WITH ORDERS OVER £30. INTERNATIONAL SHIPPING ALSO AVAILABLE.

POLICIES

Hand Crafted Jewellery & Accessories

All of the items for sale at A Story of Clay are handmade with love. Each piece is carefully made and assembled and checked for quality before it is even listed on the website. As with anything handmade, items may differ slightly from product photos due to their unique individual nature and slight imperfections are to be expected. However, everything is quality checked before it is sent out and I am a total perfectionist so you can be assured that your pieces will be high quality and beautifully made!

Processing Time

As soon as you place your order please allow a minimum of 30 minutes for 'happy dancing' time from me. After that you can expect your order to be packaged and dispatched 1-3 days after your order is placed.

Returns

Unfortunately due to hygiene reasons I cannot accept returns. However, if you have any issues at all with your order please contact me via the contact page or via astoryofclay@outlook.com and I will do my best to help!

Shipping

All U.K orders over £30 come with free 2nd Class shipping via Royal Mail and should be delivered 2-3 working days after dispatch. For orders under £30 you can select Royal Mail 1st Class, 2nd Class or Special Delivery. International deliveries are sent via Royal Mail International Tracked and should be delivered within Europe in 3 - 5 working days and 6 - 7 working days for the rest of the world.